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Charter Communications

    Charter Communications will:
    1) Offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps;

    2) Waive installation fees for new student households;

    3) Partner with school districts to ensure local communities are aware of these tools to help students learn remotely;

    4) Continue to offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30 Mbps, to eligible low-income households without school-aged children;

    5) Open its Wi-Fi hotspots across our footprint for public use Spectrum does not have data caps or hidden fees;

    6) Will notterminate service and will waive any late fees;

    7) Donate airtime to run 1,000 COVID-19 public service announcement spots per week, including on all Spectrum News Networks, for four weeks to its full footprint of 16,000,000 video subscribers at an approximate value of $3,000,000 each week. Read more here: http://bit.ly/2QcLdmm and https://bit.ly/2wvqmnT. Learn how Charter is helping small businesses navigate economic challenges here: https://corporate.charter.com/newsroom/charter-helps-small-businesses-navigate-economic-challenges.

    ​Charter has extended its assistance to students and teachers who will finish the year learning remotely through June 30th. Charter will also continue to offer Spectrum Internet Assist to any eligible low-income household. Read more about here: https://policy.charter.com/blog/charter-extends-support-communities-facing-coronavirus.

    In an effort to continue its commitment to diversity and inclusion and service of local communities, Charter launched Spectrum Scholars, a two-year educational program for eligible rising juniors with financial need. Read more here: https://corporate.charter.com/spectrum-scholars

    To energize America’s small businesses as they reopen their doors and help restart the economy, Charter is providing one month of free services to any new customer that signs up for Spectrum Business as their connectivity provider. To help them navigate the economic challenges brought on by this difficult time Charter has rolled out new online tools and resources on the Spectrum Business website. Read more here: https://business.spectrum.com/count-on-us.

    In August, Charter’s Spectrum Enterprise launched its new Stay Connected K-12 program that will work directly with school districts across to assist them in offering high-speed, cable broadband Internet access to students, educators and staff in their homes. This partnership will ensure that learning, teaching, and working are uninterrupted by giving schools and districts the flexibility to add students to the program when needed, and provide much needed in-home connectivity. Read more here: https://policy.charter.com/blog/partnering-school-districts-ensure-students-connectivity-need

    To help ease the strain for families and teachers who still lack broadband, Charter will again offer free internet service for 60 days beginning September 21st. The offer includes free access to Spectrum Internet at speeds up to 200 Mbps in most markets, in-home Wi-Fi, and a self-installation kit for households with K-12 and/or college students or educators who do not already have a Spectrum Internet subscription for 60 days. Learn more here: https://policy.charter.com/blog/keeping-connected-matters

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